| How does The Big
Picture compare to other quality schemes? |
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There are a number
of quality schemes you can use to help you improve what you do. Here we
compare The Big Picture to those most frequently mentioned in the
voluntary sector, ie the EFQM excellence Model, Investors in People,
PQASSO and Charter Mark. There is more detailed information in The Big
Picture on these and other schemes. Alternatively look at the Help Box on
Evidence of Standards.
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THE
BIG PICTURE |
EFQM
EXCELLENCE MODEL |
INVESTORS
IN PEOPLE |
PQASSO |
CHARTER
MARK |
| What is
it?
|
Organisational
development framework |
Organisational
development framework |
A
standard |
A
standard |
A
standard |
| Is it designed for the
voluntary sector?
|
Yes |
No |
No |
Yes |
No |
| What does it
cover?
|
Whole
organisation |
Whole
organisation |
The
processes supporting people |
Whole
organisation |
Focuses
on customer service |
| What does it
do?
|
Helps
identify improvements and actions needed |
Helps
identify improvements and actions needed |
Provides
a framework for people development |
Helps
you plan and organise efficiently |
Concentrates
on the service the customer actually receives |
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| Quick Quiz - Do you
need The Big Picture ? |
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| Try this quick
quiz to see if you could benefit from using The Big Picture. Ask yourself
each of the following questions, answering either yes or no, if you are
not sure answer no. |
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| Do you know what
all the people who are interested in your organisation think about you and
what you do ?
(ie your service users or beneficiaries,
funders, paid and unpaid staff, councillors/MSP's local/central government
officials, other organisations, local press, neighbours) |
Do you make the
best use of your time and resources
(eg activities are planned and co-ordinated,
staff have enough to do but are not over stretched, you don't waste money
or other resources, you monitor your work and are consistent) |
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Give
yourself one point for no and two points for a yes, count up the
number of points you have and go to page 4 |
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| Does everyone
know what you are trying to achieve and how you plan to get there?
(ie everyone includes the people above, but
also means your management committee need to understand what they are
expected to do) |
Can you prove you
are effective to whoever may ask for proof
(eg statistics and testimonials from users
and beneficiaries, standards that you meet, information on how you affect
the community you live in and the environment, financial records to show
you make good use of money, copies of press coverage) |
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