|
|
| Processes |
|
|
|
| This section discusses the
processes that make sure the direction set by the board or management committee is
put into action. It helps us to consider if we are doing things in the most
effective and efficient way. Processes can be defined as how an organisation
identifies, manages, reviews and improves the way it does things. They are the systems and
procedures that we use to:
● plan and manage
our activities
● use and organise
our resources
(people, money, property,
equipment, information and
knowledge)
● monitor and review what
we do
|
Processes need to be 'fit for the purpose'. This
means that they should meet your needs and be easy for staff
and volunteers to use.
The 'Need, Plan, Do, Review'
cycle is as important here as elsewhere. We need to 'do' the right things
in the right way if we are to have maximum impact, meet the needs of our
stakeholders in a way that they find acceptable and meet the aims and
principles set by the board or
management committee.
|
 |
| PROCESSES |
Planning
Plans are a means of gaining control over what we do. Plans make sure that everyone knows what they are doing, why they are doing it, how they are going to do it, who is doing it,and within what timescale. |
Managing People
Managing people is about ensuring that the right
people are recruited for the right jobs, that people have clear,
achievable
goals which are monitored and that they have the knowledge, skills and support
to do the job. It's also about ensuring that people are involved and empowered. |
Managing Money
This refers to financial management, which is the process of trying to ensure that
our organisation meets its liabilities, stays 'in the black' and avoids financial
difficulties. Overall financial management is an important part of the role of the
Board or Management Committee, but day-to-day financial control will usually be
delegated to paid staff. |
Managing Other Resources
Other resources includes property, equipment, information technology, knowledge
and relationships with others. When resources are used effectively, the most
important things get done. If resources are used economically, some resources are
freed up for other uses. |
Managing Activities
Managing activities is about ensuring that all of our processes are brought to bear
to achieve positive outcomes for the groups that we target. |
Monitoring & Review
Monitoring and review involves checking and measuring our progress against our
objectives. It's about checking that we are doing the right things in the right way
in order to achieve our objectives. |
|
|
|
