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Going into more detail, each of the four sections is divided into 6 strands, making 24 in total.

 

 


enablers
What helps?
* results
What do we achieve?
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DIRECTION
(WHERE WE ARE GOING)

* * * STAKEHOLDER SATISFACTION
(KEEPING EVERYONE HAPPY)
 
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  Governance: Who leads you and how they do it   *   People We help: Knowing service users' or beneficiaries' views and opinions  
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  Purpose: Why you exist and who you exist for, what is your mission   *   Paid Staff: Cheking staff feel valued and motivated  
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  Stragey & Policy: How you meet your aims and the rules that reflect your values   *   Volunteers: Satisfying volunteers' needs and valuing their participation  
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  Staffing: Co-ordinating your people, who does what   *   Funders: Retaining supporters and building relationships  
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  Culture: The unwritten rules about how things are done   *   Partner Organisations: Building and sustaining positive partnerships  
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  Legislation & Regulation: The laws and obligations that you must keep to   *   Influencers: Engaging with others who affect your work directly or indirectly  
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  PROCESSES
(EVERYDAY ACTIVITIES)
* * * POSITIVE IMPACT
(ACHIEVING SUCCESS)
 
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  Planning: Organising who does what, when and where   *   Strategic Outcomes: Are you making a real difference for users?  
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  Managing People: Making the most or your staff's skills and abilities   *   Financial Health: Showing you are financially secure and viable in the long term  
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  Managing Money: Looking after your money on a day to day basis   *   Evidence of Standards: Proving you meet acceptable levels of performance  
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  Managing Other Resources Making the best of your property, equipment, information and other resources   *   Development: Learning and improving as an organisation  
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  Managing Activities: Efficiently organising your services or campaigning work   *   Public Profile: The way you look to others and your influence on that  
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  Monitoring & Review: Getting feeback on what you do and checking your progress   *   Impact on Society: The differences you make to your community, the environment and wider civil society  
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