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Look at the list of enablers and results that
one small organisation drew up |
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| A.N. GROUP |
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results |
| We got there
We helped x people
Reported that the road needed
mended
Traded up to a car
Johnny got his
licence |
Got coverage in the Daily Journey
Kept going during the
shortage
Nobody fell out
We found a new and more
interesting route |
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enablers |
| Road map and sign posted
Planning meeting
Driver and delivery
staff
Driving licence |
Bike , then car
Road tax and insurance
Money
Fuel |
The framework in detail The long shot
Starting with the big picture, the framework looks at:
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What you achieve -
results |
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What helps you to do this -
enablers |
For any group or organisation, it is important to achieve results, whether you're a small local group or a big company. A big chain store might be interested in profits, the value of its shares and public image. You might be more interested in improved quality of life, helping others or a better community. They are all results.
Results do not happen on their own. You need people, property, money and systems, 'the enablers' to help you get those results.
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Enablers
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Results
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Under Enablers we look at two things
Direction
Direction describes where an organisation wants to go and how it plans to get there.
Are you clear where are you going? Who is steering you in that direction? Does everyone know the route? How are you going to travel and who with?
Processes -
everyday activities
Everyday
activities or processes are the means by which direction is
put into action. These are the plans and systems through which the organisation operates.
How well do you plan, manage, pay for and deliver activities? Do you have ways of checking on and improving what you do?
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Under Results we look at two things
Stakeholder satisfaction
- Keeping everyone happy
Stakeholder Satisfaction
describes the needs and
views of people who have
an interest in or who
are affected by the
organisation. They are
VIPS:
V - Volunteers
I - Influencers
P - paid staff,
partners and people we
help
S - Supporters/funders
Who are the stakeholders of your organisation? Why is it important to keep them happy? How do you know if they are happy or what makes them happy?
Positive Impact - achieving success
Positive impact
describes the success an
organisation has beyond
just pleasing the VIPS.
What difference is your organisation making?
How do you prove
this? Are you
improving as an
organisation? Do you have a good public image?
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